Privacy Policy for Mindgem

Last updated: July 21, 2026

This Privacy Policy describes how Mindgem collects, uses, stores, and shares information when you use the Mindgem mobile application and related services.

1. Information We Collect

2. How We Use Information

We use your information to provide app features, improve the service, send notifications, and maintain security.

3. Third-Party Services

We use Google Firebase services such as Authentication, Analytics, Crashlytics, and Cloud Messaging.

4. Data Security

We use reasonable safeguards, including encrypted transmission over HTTPS where applicable.

5. Data Retention

Data typeRetention
Account and profile dataWhile your account is active
Meditation/progress dataWhile your account is active
Analytics and crash dataUp to 90 days, then deleted or aggregated
Push notification tokensWhile your account is active or until deletion

After a verified deletion request, we delete or anonymize personal data within 30 days, except limited data we must keep for legal, security, or fraud-prevention reasons.

6. Data Deletion and Account Deletion

You can request deletion of your Mindgem account and associated personal data at any time.

  1. In the app: Profile/Settings → Delete account
  2. By email: Send a request from your registered email to support@mindgem.app with subject: Delete my Mindgem account
  3. Web page: Delete account instructions

We process verified deletion requests within 30 days.

Logging out or uninstalling the app does not delete your account.

7. Your Rights

You may have rights to access, correct, delete, or export your data depending on your location.

8. Children’s Privacy

We do not knowingly collect personal information from children under 13.

9. Contact Us

Email: support@mindgem.app